Everything about Tilu — in detail.

ChatGPT is there for everyone — from programmers to schoolchildren. Tilu is built specifically for people who do not yet feel confident using technology. You notice that immediately: Tilu explains every technical term and asks actively instead of guessing. Tilu can turn an explanation into a printable step-by-step guide and understands photos of remote controls or displays. The difference to Alexa is simple: Alexa controls devices. Tilu explains them. Alexa has to be active all the time, listening for commands. Tilu only helps when actively asked — and you do not have to worry that your conversations will fall into the wrong hands. And there is no account and no app — just a link.

Yes. Tilu speaks 54 languages fluently, including Turkish, Russian, Polish, Italian, Romanian, Arabic, Ukrainian, Farsi, Kurdish, Greek and Vietnamese. Especially in families with a migration background this is often the most important reason to use Tilu. The mother in Istanbul, the father in a Polish village or the great-aunt in Yerevan receive explanations in their native language. The granddaughter does not have to translate every time. The language can be changed with one click — even in the middle of a conversation.

That is the most common reason Tilu was built in the first place. Many older people have learned over the years that asking questions is annoying. The answer comes too fast. It is too technical. The second question becomes even more embarrassing. Eventually they stop asking altogether. Tilu does not sigh or roll its eyes. Even at the tenth identical question Tilu remains patient. Nobody is watching. No judgment, no rush, no looks. Many users tell us that with Tilu they dare for the first time to ask things they had not dared to ask for years. Afterwards they often handle their smartphone more confidently.

Yes, that is one of Tilu's core tasks. Just photograph or read out a suspicious text, email or voice message. Tilu recognizes the most common fraud schemes: grandparent scams, parcel texts, fake bank warnings, shock calls with crying "relatives". The answer is clear — do not click, do not call, do not transfer money. Tilu does not promise to recognize every scam. But it knows the most common schemes and explains them in calm words. Even at midnight, when the panic is greatest.

In two ways. Either a contact person sets up Tilu — daughter, son or grandchild — in a few minutes on their own phone. The person who will later use Tilu then just receives a simple link via SMS or email. One click and the conversation begins. Or the user sets up Tilu directly themselves. The process is short enough that this works without problems too. Tilu is a web app. Tilu runs directly in the browser on an old iPad from the drawer just as well as on a brand-new Android device. If desired, Tilu can be placed on the home screen like a normal app. One tap on the icon — and Tilu is there.