The digital everyday helper for everyone who wants to stay active in later life

Tilu helps — competently, at your pace, whenever you need it.

Many questions — clear, structured, patient answers. Tilu knows your devices, speaks your language, and helps you whenever you need it.

Simple explanationsStep by step🌍 50+ languages🛡️ Protects against online fraud
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14-day money-back guarantee — no reason needed
Older woman sitting at the kitchen table using her smartphone
For myself
Set up Tilu for yourself

Tilu knows your device, speaks your language and has unlimited patience — without anyone else needing to know.

Set up myself — 5 minutes →
For someone I help
Set up Tilu for someone else

You set it up once — Tilu takes over. Your parents ask Tilu, not you. You can see how it's going.

Set up for parents → →
What Tilu can really do

Four examples — one assistant.

No search bar. No categories. Just ask — Tilu responds based on the situation, the device, and in your language.

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Technology
The smartphone isn't doing what it should

WhatsApp won't open. The photo is gone. The Wi-Fi is down. Tilu knows the device by heart — and explains every step as often as needed, always patiently.

📋 Generates step-by-step guides for printing on request · 🌍 Automatically in 50+ languages
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Smart Home
When you suddenly have to manage on your own.

The electric blinds, the heat pump, the smart doorbell — set up by a partner but never explained. Tilu helps. Just send a photo.

M
📷 Remote-control.jpg
I don't know which button does what.
J
That's a Somfy remote control. ↑ opens the blind, ↓ closes it — the middle button stops it mid-way.
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Doctor appointments
The doctor's appointment next week

So many questions — and at the appointment you can't think of any. Tilu helps you write down questions beforehand, clearly worded, in your own language. Translates into the language of the doctors in the country where you live or are on vacation. You get a checklist of important documents to bring along.

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Official mail
The letter from the health insurer

What does it mean? Do I need to respond? Is it urgent? Just take a photo — Tilu explains what's in it, in simple words, without time pressure. The photo content is only used for the explanation and is not stored.

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Fraud protection
The text that's not from your bank

Grandparent scams, phishing texts, fake pop-ups — scammers are getting better. Tilu recognizes the warning signs, alerts immediately and explains what to do. In an emergency, a trusted person is notified.

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Multilingual
Tilu speaks your language

Just ask in German, Turkish, Russian, Arabic or Polish — Tilu responds in the same language. Over 50 languages, automatically. Menu names are explained in the device language.

How it works

Set up once — permanently relieved.

1
Set up profile

Name, devices, languages — five minutes. After that, Tilu knows which devices you use and always responds accordingly.

2
Add Tilu to the home screen

Add it once to the phone's home screen — then Tilu is always just a tap away.

3
Just ask

Tilu introduces itself during the first conversation. Asks if it may remember things. You decide.

Data protection

Your data belongs to you — not us.

We built Tilu the way we'd want it for our own parents. That means: clear rules, no hidden interests.

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Conversation content is not permanently storedBy default, Tilu only stores technical metadata (timestamp, device info, version) — no conversation content. If you activate the memory, Tilu remembers short technical summaries (2–3 sentences per conversation) that are automatically deleted after 90 days. Optionally, you can share anonymized conversation data for quality improvement.
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Private stays privateNo human reads along. No ads, no data sales — ever. Tilu is funded by the subscription, not by data.
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EU servers · GDPR-compliantAll data is stored on EU servers in Frankfurt. For each response, your current message is sent to our AI partner Anthropic (USA) — under a GDPR-compliant contract, not for training purposes.
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You're in control — alwaysRevoke memory: Just say “Forget everything”. Delete your account completely: anytime in the settings. All data — profile, memory, email — gone immediately. No lawyer letter, no form.
Not convinced yet?

Learn everything about Tilu — in detail.

Memory, multilingual support, comparison with ChatGPT, honesty promise and the story behind Tilu.

Learn more about Tilu
Pricing

Tilu is always there — around the clock.

At 9 PM there's no hotline. The daughter is asleep. The son is three hours away. Tilu is there. Seven days a week, around the clock, without impatience — and remembers last time.
14-day money-back guarantee — if Tilu doesn't convince you, just get in touch. No reason needed, no form.
Social plan
"Just right for me right now"
5,99
/ month
or €59 / year
Get started
Supporter
"I'm enabling a social plan subscription"
9,99
/ month
or €99 / year
Get started
All features includedNo difference between plans — full functionality, all languages, memory, guides.
Second person: +€3/monthTilu knows both people and their devices — guides for one device also help with the other. Configurable in account management.
Frequently asked questions
Tilu is an AI assistant — a computer program that answers questions. No human is behind Tilu. That's important to know — and we're happy to say it.
By default, Tilu only stores technical metadata — no conversation content. No one reads along. If you activate the memory, Tilu remembers short technical summaries (2–3 sentences per conversation, e.g. “Set up an HP printer”) — no health data, no emotions. These are automatically deleted after 90 days. For each response, your current message is sent to our AI partner Anthropic (USA) — under a GDPR-compliant contract, not for training purposes. All data is stored on EU servers in Frankfurt. You can say “Forget everything” at any time or delete your account completely.
Yes, at any time. No hidden fees. Within the first 14 days (from first conversation) our money-back guarantee applies — no reason needed, no questions. After that: if you pay monthly, you can cancel monthly. If you pay yearly, you can cancel at the end of the year.
That is the most common reason Tilu was built in the first place. Many older people have learned over the years that asking questions is annoying. The answer comes too fast. It is too technical. The second question becomes even more embarrassing. Eventually they stop asking altogether. Tilu does not sigh or roll its eyes. Even at the tenth identical question Tilu remains patient. Nobody is watching. No judgment, no rush, no looks. Many users tell us that with Tilu they dare for the first time to ask things they had not dared to ask for years. Afterwards they often handle their smartphone more confidently.
In two ways. Either a contact person sets up Tilu — daughter, son or grandchild — in a few minutes on their own phone. The person who will later use Tilu then just receives a simple link via SMS or email. One click and the conversation begins. Or the user sets up Tilu directly themselves. The process is short enough that this works without problems too. Tilu is a web app. Tilu runs directly in the browser on an old iPad from the drawer just as well as on a brand-new Android device. If desired, Tilu can be placed on the home screen like a normal app. One tap on the icon — and Tilu is there.

Get started now — 14-day money back.

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14-day money-back guarantee · SEPA direct debit or credit card · Profile: EU server Frankfurt · AI processing: Anthropic USA (GDPR-compliant)